Terms and refunds.

Second Key is an app that blocks apps you choose during hours you choose, and asks another person, your keyholder, before you can leave a block early. It is a focus tool. It is not a medical, parental-monitoring or security product.

At launch it runs on Android. iPhone is not available yet.

Scheduled blocks run on your phone, with or without a network. Android does not let any app prevent its own uninstall or a determined bypass. What Second Key does instead is tell your keyholder when a protection is switched off or when your phone goes quiet during a block. A quiet phone may simply be off or offline, and Second Key cannot tell which.

A running block can only be made stricter. Phone, emergency and Settings apps always stay reachable. Paying never grants an unlock, and a billing problem never stops a running block.

You use Second Key at your own risk and for your own choices. Don’t rely on it for anything where a missed block could cause harm. The app is provided as it is, and to the extent the law allows we aren’t liable for losses from using it or not being able to use it. Nothing here limits rights you have by law.

Your keyholder is a person you choose. They see your unlock requests, their answers, bypass and quiet-phone alerts and your weekly tally, and decide your requests. Holding a key is always free. Choose someone you trust, and only pair with someone who agrees.

Nothing is charged yet. Planned, not charged yet, and subject to change before launch: holding someone’s key is free forever. Free covers one block and three unlock requests a week. Pro is $59.99 a year or $9.99 a month, with a 7-day trial on the annual plan. Pair, for two people, is $89.99 a year. Prices in India will be lower. Everything is bought and cancelled in Google Play.

Paid plans, when they open, are bought through Google Play and renew until you cancel in Google Play. Cancelling stops the next renewal; you keep what you paid for until the period ends. If a plan lapses you go back to Free, and blocks you already made keep running as they are.

Purchases are processed by Google Play, so Google’s refund rules apply first, and you can ask Google for a refund in Google Play.

You can also ask us. Email hello@secondkey.link within 14 days of a charge with the email on your Google Play receipt, and we will look at it and answer within 7 days. Where we agree, the refund is issued through Google Play. Refunds are at our reasonable discretion unless the law gives you a right to one.

A refund or a failed payment never changes a block that is running.

Questions, problems and requests: hello@secondkey.link. We reply within 7 days. To delete your account, see account deletion.

See the privacy page. You can delete your account at any time.

We may update these terms, and will change the date below when we do. If a change matters to you, such as the price you pay, we will tell you in the app before it takes effect.